Fire and Emergency New Zealand has responded to two house fires in Christchurch within the last 24 hours, both linked to Serene bathroom heaters. This follows a series of similar incidents involving the same brand last year.

A Fire and Emergency spokesperson said the fires served as a stark reminder of the potential dangers associated with these heaters.

“This is a timely reminder to recheck your bathroom heater and ensure it is safe to use,” the spokesperson said.

WorkSafe has issued several safety notices regarding Serene bathroom heaters, particularly the model S2068, which has been found to be non-compliant with safety standards. These notices highlight a series of fires and overheating incidents involving the model.

Key advice for homeowners:

•Check your heater’s model number: The Serene S2068 model has been identified as unsafe. The model number can be found on a sticker on the top side of the heater. Use your phone camera in selfie mode to view and photograph the label if necessary.

•Do not use the Serene S2068 model: If you have this heater, stop using it immediately. Arrange for an electrical worker to isolate it from the power supply or ask your landlord to do so and dispose of it safely.

•Other Serene models: If you own a Serene S207T or S2069 model, they are considered low-risk for continued use. However, discontinue use if you notice unusual smells or noises, and have an electrical worker inspect it.

•General bathroom heater safety: All bathroom heaters should be vacuumed regularly to remove dust buildup and should never be left running when the bathroom is not in use.

Fire and Emergency also warned that the use of faulty bathroom heaters poses a serious risk of property damage or personal harm.

For further information on WorkSafe’s safety notices, visit: WorkSafe – Serene Bathroom Heaters.

Residents are urged to take action to ensure their homes are safe from fire hazards linked to bathroom heaters.