New Zealand retailers see IT systems stabilise after global disruption

Chris Lynch
Chris Lynch
Jul 20, 2024 |
Supermarket
Supermarket

New Zealand retailers will be breathing a sigh of relief on Saturday now that most IT systems are running as normal.

Retail NZ Chief Executive Carolyn Young said “early indications on Saturday morning from businesses already open is that supermarkets are opening and are not currently experiencing difficulties with payments and point of sale systems, however as this global issue is now in “fix mode” there is the possibility of further outages.

“We urge consumers to be patient and if possible to have the ability to pay via cash and/or Eftpos, which was a more stable platform last night due to the agreements amongst banks to be able to transact offline.”

“This is still a live issue that will continue to develop over the weekend and it emphasises how much we rely on technology and the cloud to enable us to go about our daily activities.

“While we are a long way from the United States, we are not immune to being impacted to global events such as what we saw on Friday evening” added Ms Young.

There may be delays to dispatch of online purchases as retailers will need to wait for confirmation of payment once this issue is resolved.

Chris Lynch
Chris Lynch

Chris Lynch is a journalist, videographer and content producer, broadcasting from his independent news and production company in Christchurch, New Zealand. If you have a news tip or are interested in video content, email [email protected]

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