Christchurch Hospital Volunteer Noelani Ritchie has been recognised by Deaf Aotearoa for her dedication to New Zealand Sign Language (NZSL).

The 18 year-old, who was born Deaf and has a cochlear implant, received the NZSL Local Champion Canterbury award in Wellington.

The award recognises Noelani’s passion and outstanding commitment to protecting, promoting, and preserving NZSL.

Noelani’s volunteer role at Christchurch Hospital involves collecting wheelchairs and making sure the drinks at the gift shop are topped up.

“You might wonder why I chose this hospital. Well, it’s because I believe it’s a wonderful way to connect with people and share my knowledge of sign language.

“My main goal is to help Deaf individuals who come to the hospital feel more comfortable and less overwhelmed by the environment. I love to see people smile, and I’m always ready to share a smile of my own.”

One of Noelani’s favourite tasks is collecting wheelchairs.

“Not only does it keep me fit, but it also allows me to explore the hospital, interact with patients, and spread some joy along the way. I have to say, the staff here are amazing. They’ve been incredibly supportive and patient with me. I never feel rushed or pressured, which makes me feel safe and valued in my role. I’m grateful to be here.”

Christchurch Hospital Wayfinding Team Leader Maria Flores said what she loves about Noelani is her attitude.

“She is always ready to step out of her comfort zone and lend a helping hand to others. Her empathy knows no bounds. She has been teaching me sign language, and recently I had the chance to put it into action.

“Yesterday I encountered a lovely elderly Deaf lady and was able to communicate with her, guiding her to Ward B6 for her appointment. The gratitude in her eyes and the way her face lit up when she saw me signing was absolutely heart-warming. Noelani’s impact is truly remarkable.”

Deaf Aotearoa said Noelani has a strong understanding of who she is in her Deaf identity and is willing to advocate for her needs in a positive way. She always has a smile and supports and encourages her peers in a range of situations. Noelani has won several leadership awards and the National Pruden Deaf Culture Award, created in honour of Cyril and Norah Purden who were both Deaf and attended the first Deaf School in New Zealand van Asch School for the Deaf in Sumner.

She is a keen skier and an ambassador for Mt Hutt, where she works on the lifts (known as a ‘lifty’).

Noelani was among a group of Christchurch secondary school students who completed a seven-day leadership trip to Queen Charlotte Sound which involved sea kayaking and mountain biking.

Words by Health New Zealand | Te Whatu Ora Waitaha Canterbury Pānui Monday